Shipping policy

Shipping

Shipping is free on every order, with no minimum spend.

Where your order ships from

Orders ship from our supplier's warehouse. We ship within the United States only.

Processing time

Orders are processed within one to two business days of purchase. Orders placed at a weekend or on a public holiday are processed on the next business day.

Delivery time

Once dispatched, delivery takes 3 to 9 business days. Total time from order to doorstep is therefore typically 4 to 11 business days, and most orders arrive well inside that window.

These are estimates, not guarantees. Postal backlogs and weather can add days, and none of that is within our control. If your parcel is clearly overdue, write to us and we will chase it.

Tracking

You get a tracking number by email the moment your order ships. Tracking can take 24 to 48 hours to start updating after dispatch. That gap is normal and does not mean anything has gone wrong.

Wrong address

We can only ship to the address you enter at checkout. If you spot a mistake, email us within 12 hours and we will correct it if the parcel has not left the warehouse. After dispatch the address cannot be changed.